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How does it work?
When you visit your surgery for care or treatment, you will be given the opportunity to give your feedback by answering a simple question about your experience:
“How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?”
You will be asked to choose one of six options, ranging from 'extremely likely' to 'extremely unlikely'.
There is space for you to add any additional comments of your experience.
Your response is anonymous and you will be able to post the postcard in a ballot box on your way out of the surgery.
If you are unable to answer the question, a friend or family member is welcome to respond on your behalf.
The results will be published on the Choices website, our website and within the surgery.
How will the results be used?
The information will give us invaluable feedback on what you think of the care and treatment you have received, which along with existing ways of gathering feedback, will help us to make improvements for patients.
The Friends and Family Test has already been successfully rolled out in hospitals across the country and is proving to be valuable in obtaining patient experiences.
For more information on the Friends and Family Test, please visit www.nhs.uk/friendsandfamily
Friends and Family Results
Results from the NHS Friends and Family Test will be published here on a monthly basis from January 2015.
November 2021 Friends and Family reuslts
January 2019 Friends and Family Results (PDF, 30KB) Published 04/02/2019
December 2018 Friends and Family Results (PDF, 29KB) Published 04/01/2019
September 2018 NHS Friends and Family Test Results (PDF, 30KB) Published 18/10/2018
August 2018 NHS Friends and Family Test Results (PDF, 31KB) Published 05/09/2018
July 2018 NHS Friends and Family Test Results (PDF, 11KB) Published 08/08/2018
April 2018 Friends and Family Results (PDF, 13KB) Published 03/05/2018
March 2018 Friends and Family Results (PDF, 26KB) Published 19/04/2018
February 2018 Friends and Family Results (PDF, 13KB) Published 08/03/2018
December 2017 NHS Friends and Family Test Results (PDF, 15KB) Published 16/01/2018
October 2017 Friends and Family Results (PDF, 31KB) Published 14/11/2017
September 2017 NHS Friends and Family Results Published (PDF, 13KB) 16/10/2017
August 2017 Friends and Family Results (PDF, 22KB) Published 28/09/2017
July 2017 NHS Friends and Family Results (PDF, 12KB) Published 03/08/2017
June 2017 NHS Friends and Family Results Published (PDF, 31KB) 15/07/2017
April 2017 Friends and Family Results (PDF, 11KB) Published 10/04/2017
March 2017 Friends and Family Results (PDF, 31KB) Published 01/04/2017
February 2017 Friends and Family Results (PDF, 19KB) Published 21/03/2017
January 2017 NHS Friends and Family Test Results (PDF, 11KB) Published 28/02/2017
December 2016 NHS Friends and Family Test Results (PDF, 16KB) Published 31/01/2017
November 2016 Friends and Family results (PDF, 34KB) Published 19/12/2016
October 2016 Friends and Family Results (PDF, 284KB) Published 10/11/16
September 2016 Friends and Family Results (PDF, 35KB) Published 17/10/2016
August 2016 Friends and Family Results (PDF, 11KB) Published 02/09/16
July 2016 NHS Friends and Family Test Results (PDF, 15KB) Published 05/08/16
June 2016 NHS Friends and Family Test Results (PDF, 359KB) Published 19/7/16
May 2016 NHS Friends and Family Test Results (PDF, 15KB) Published 06/06/16
April 2016 NHS Friends and Family Results (PDF, 12KB) Published 10/05/16
March 2016 Friends and Family Results (PDF, 38KB) Published 21/04/16
February 2016 NHS Friends and Family Results (PDF, 17KB) Published 10/03/16
January 2016 NHS Friends and Family Test Results (PDF, 20KB) Published 12/02/16
December 2015 NHS Friends and Family Test Results (PDF, 13KB) Published 08/01/16
November 2015 NHS Friends and Family Test Results (PDF, 13KB) Published 09/12/15
October 2015 NHS Friends and Family Test Results (PDF, 15KB) Published 10/11/15
September 2015 Friends and Family test (PDF, 402KB) Published 15/10/15
August 2015 Friends and Family Results (PDF, 16KB) Published 15/9/15
July 2015 NHS Friends and Family Test Results (PDF, 409KB) Published 18/8/15
June 2015 NHS Friends and Family Test Results (PDF, 362KB)
May 2015 NHS Friends and Family Test Results (PDF, 307KB) Published 18/6/15
April 2015 NHS Friends and Family Test Results (PDF, 308KB) Published 12/5/15
March 2015 NHS Friends and Family Test Results (PDF, 372KB) Published 14/4/15
February 2015 NHS Friends and Family Test Results (PDF, 15KB) Published 16/3/15
January 2015 NHS Friends and Family Test Results (PDF, 13KB) Published 25/2/15
December 2014 NHS Friends and Family Test Results (PDF, 221KB) Published 7/1/15
For information on the NHS Friends and Family Test click here.
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